Frequently Asked Questions

Please reach me at (719) 347-1510 or DigitalGuidanceGuy@gmail.com if you cannot find an answer to your question!

Who is The Digital Guidance Guy?

As The Digital Guidance Guy, my mission is to break down the barriers between people and technology. I believe that everyone, regardless of age or tech-savviness, deserves to navigate the digital world with confidence and ease. My goal is to transform the often overwhelming experience of technology into a simple, enjoyable, and enriching part of your daily life.

I am dedicated to providing personalized, patient, and friendly tech guidance and support. Whether it’s mastering a new device, staying connected with loved ones through technology, or navigating the latest apps and software, I'm here to guide you every step of the way. My approach is not just about solving tech problems; it’s about empowering you with knowledge and skills that open new doors and enhance your experience in the digital age.

At the heart of The Digital Guidance Guy is a commitment to making technology accessible and understandable for all. I strive to be your trusted companion in the digital journey, ensuring that technology serves you, and not the other way around.

What services do I offer?

As the Digital Guidance Guy, I offer a comprehensive suite of services tailored to make technology more approachable and useful for you. These services include:

Tech Lifeline Program:
- In the ever-shifting landscape of technology, staying up-to-date and problem-free can be a challenge. That's where the Tech Lifeline Program comes in – your dependable ally in the world of tech. I’m here to be your ongoing resource, a constant in the world of ever-evolving technology, ready to tackle any tech-related questions or challenges you might encounter.
- Whether you're grappling with smartphone quirks, figuring out your new iPad, wrestling with a TV remote, or trying to connect with loved ones over the phone, I've got you covered. My monthly on-call program is designed for your peace of mind, ensuring that expert help is just a call away, any day of the week.
- Embrace the ease of having a personal tech expert in your corner. With the Tech Lifeline Program, you're not just getting solutions to your problems – you're gaining a partner in your digital journey. Let's navigate the tech world together, making every day a little simpler and a lot more connected.
Personalized Tech Support:
- Offering one-on-one assistance for any tech-related queries or issues you might encounter.
Customized Tech Education:
- Providing tailored training sessions to enhance your digital literacy, from basic computer skills to navigating the latest apps and software.
Device Setup and Troubleshooting:
- Assisting with the setup, configuration, and troubleshooting of various devices including smartphones, tablets, computers, and smart home gadgets.
Online Safety and Security Guidance:
- Educating on best practices for staying safe online, including protecting your personal information and avoiding scams.
Remote Assistance:
- Offering support and guidance remotely through video calls and screen sharing, ensuring you get the help you need, wherever you are.
AI Education and Updates:
- Keeping you informed about the latest advancements in artificial intelligence and how they can be integrated into your daily life.
Digital Organization and Management:
- Helping you manage and organize your digital files, photos, and online accounts efficiently.

Each of these services is designed to empower you with the knowledge and skills needed to navigate the digital world with ease and confidence. Whether you're a tech novice or just looking to enhance your digital know-how, The Digital Guidance Guy is here to support your journey.

How much does The Digital Guidance Guy's services cost?

The cost of services at The Digital Guidance Guy varies depending on the specific needs and requirements of each client. I believe in offering personalized, high-quality support that fits within your budget. Here's a general guideline:

Initial Consultation: This is usually free of charge, allowing us to discuss your needs and how I can best assist you.
One-on-One Tech Support and Training: Charged at an hourly rate or a fixed price per session, with packages available for ongoing support.
Device Setup and Troubleshooting: Pricing depends on the complexity of the device and the nature of the setup or issue.
Remote Assistance: Offered at a slightly reduced rate compared to in-person services, reflecting the online nature of the support.
Custom Packages: Bundled services, such as ongoing monthly support or a series of training sessions, are available at discounted rates.
Special Programs: Pricing for AI education, digital organization, and other specialized services will be provided upon request, based on the scope of the service.

For a detailed quote tailored to your specific tech needs, please contact me directly. My goal is to provide transparent and fair pricing, ensuring you receive value and satisfaction from the services provided.

The Digital Guidance Guy

Tech Made Simple, Guidance Made Personal

Frequently Asked Questions

This website uses cookies.